Frequently Asked Questions

Click the links below to see the answers to some of our most common questions.

How can I get a quote?

Call us on 01592 650870, or email to arrange a free meeting. The meeting usually lasts between 1 and 2 hours. This allows enough time to get a feel for what you really want, as well as letting us inspect the part of the property on which the work is to be done.

How long will my job take?

The time it takes to complete a job varies, depending on the work required. However, we guarantee both the start and finish dates and project manage all aspects of the job to ensure it stays on schedule.

Where are my products made?

We handcraft all of our products in our workshop in Kirkcaldy, Fife, Scotland.

Will your team tidy up when the work is finished?

We don't feel our job is done if we leave your home looking like a work site. We clean up at the end of every day and when the job is completed we aim to leave your home just as we found it.

What guarantee do you offer?

We provide a 10 year guarantee on all of our products.

Can you match my extension to the existing brickwork?

Yes, we will always try to match any extension to the existing brickwork.

What happens to my old windows and doors?

We recycle, on your behalf, all old windows and doors. We also dispose of any other materials left at the end of the job.

Can you fit a dog or cat flap to my new doors?

Yes the majority of doors can have a catflap fitted.

Do you do quotes for insurance purposes?


Do I need planning permission for my project. How do I go about this?

It depends on the situation which would be determined by our site visit. We will guide through the process.

I live in a listed building, can I still add a conservatory?


Handmade in Scotland

We are specialists in crafting unique hardwood solutions for your home. Our bespoke products are made with unsurpassed care and a passion for what we do.

Read our Customer Reviews

Don’t just take our word for it. Read what our customers have
to say about working with Finesse.
Customer Reviews

Sustainable Forests

Our industry relies on quality natural resources, that's why it's important that we source all of our wood from sustainable forests.

10 Year Guarantee

Finesse products are built to last and we are proud to offer a 10 year guarantee to all our customers.

Ready to work with us?

Our team of skilled tradesmen are ready and waiting to start work on your dream project. Get in touch today for a free, no obligation quote:

01592 650870 or Request a Quote